March 5, 2021

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The travel folks

Air New Zealand – a year not so much in the air

3 min read

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Air New Zealand displays on some of the quantities from a most remarkable 2020.

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During New Zealand’s Alert Level 4 lockdown, 67 of the airline’s aircraft have been grounded, and by the stop of 2020, the 15 sturdy Boeing 777 fleet experienced been sent to lengthy time period storage amenities in Auckland, Roswell, New Mexico and Victorville, California.

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The Air New Zealand Speak to Centre recorded its busiest working day on 15 March. This followed the New Zealand Federal government announcement on 14 March that everyone moving into New Zealand, apart from from the Pacific, would be expected to self-isolate for 14 times. On top of email and chat possibilities, calls from shoppers topped 75,000 in contrast to 9,900 calls been given on the busiest working day in 2019.

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As borders around the environment began to near, Air New Zealanders labored tough to retain flights going to deliver nearly 60,000 Kiwis residence that experienced begun a return international journey prior to New Zealand’s Inform Amount 4 lockdown began.

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COVID-19 vacation limitations meant several travellers turned stranded and Air New Zealand assisted governments close to the world to repatriate them residence. The airline operated 29 unique flights to provide Kiwis home from Wuhan, Mumbai and Delhi (all destinations a to start with for the airline) as nicely as to assistance get overseas nationals to Germany, the Netherlands, Korea, Samoa and Tonga.

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With borders closed and worldwide passenger need remaining almost non-existent, it arrives as no shock that the quantity of worldwide flights dropped from over 30,000 in 2019 to below 10,000 in 2020. Inspite of a solid domestic restoration, the travellers carried by the airline all round dropped from 17.6 million in 2019 to 8.4 million in 2020.

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Whilst global passenger flights have been significantly scaled back, Air New Zealand’s Cargo group stepped up to help our export local community preserve global trade back links, running 3,306 flights carrying cargo with the guidance of the Government’s International Air Freight Capacity (IAFC) Scheme.

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In excess of ten million items of PPE had been introduced into the region by Air New Zealand in 2020 to aid New Zealand stamp out COVID-19. While New Zealanders have been reminded to wash their hands, Air New Zealand’s cleaning groups ended up challenging at work – with about 45,000 litres of cleaning disinfectant remaining used on its aircraft in 2020.

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With global journey off the cards, Kiwis eager to explore their individual backyard and reconnect with liked kinds snapped up above a few million seats for below $100. Do-it-yourself was also massive on the agenda for Air New Zealand’s Airpoints™ associates in 2020, with nearly 19,000 Mitre 10 present cards redeemed making use of Airpoints Dollars™.

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For the duration of the course of 2020 Air New Zealand donated more than one million objects to 33 organisations and charities all over the region. This incorporated 190,000 Cookie Time cookies, almost 9,500 bedding items, around 9,600 inflight goods (amenity kits, crockery and kids’ inflight packs) and near to 800,000 dry goods (muesli, crackers and fudge).

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Previous 12 months Air New Zealand also launched its Carepoints initiative, which observed the airline’s prospects donate nearly 250,000 Airpoints Dollars to KidsCan, Women’s Refuge and New Zealand Purple Cross.

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Even with lockdowns, Air New Zealand nonetheless helped to transport 508 important threatened wildlife and 60 conservation canine throughout Aotearoa, as well as build an added 5,000 hectares of sustained pest command spots on New Zealand’s Wonderful Walks by its partnership with the Division of Conservation, bringing the overall region controlled to 43,247 hectares.

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Air New Zealand’s Main Government Officer Greg Foran says even although it was a yr like no other for the airline business, he is still unbelievably proud of the Air New Zealand workforce.

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“What Air New Zealanders managed to reach in this kind of a dynamic environment and up versus so several difficulties is just phenomenal.

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”Returning to typical concentrations of air travel will be complex, but we are doing work closely with government companies on preparations for safe and sound journey.

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“In the meantime, we are working with this time to guarantee the Air New Zealand that emerges from COVID-19 is stronger than at any time in advance of and will continue on to enrich the region, connecting New Zealanders with each individual other and New Zealand with the environment.”

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