December 9, 2021

Dumbflashgames

The travel folks

KLM introduces Wi-Fi on European flights

3 min read

Amstelveen – WEBWIRE

“KLM carries on to devote in the on-board product or service, so that we can continue to meet up with our customers’ expectations and arise from this disaster stronger than at any time.”


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To reach this, KLM has partnered with the communications organization Viasat, which will offer and sustain the essential technological innovation. Viasat’s Wi-Fi equipment will be mounted on a total of eighteen Boeing 737-800s. The timetable calls for this installation to be finished by the close of this year.

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“KLM proceeds to devote in the on-board product, so that we can continue to meet up with our customers’ expectations and emerge from this crisis stronger than ever. On-board Wi-Fi is an essential provider that buyers want to love for the total duration of their journey. KLM’s net provider is previously staying utilized extensively on our intercontinental flights. By way of this partnership with Viasat, we are making sure that our buyers can be on the internet on European flights as perfectly.” Boet Kreiken, EVP Shopper Expertise

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Absolutely free messaging

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Internet connections are produced probable by connecting passenger devices straight to Viasat’s European satellite. Through the flight, KLM features a alternative of 3 online offers: Messaging, Surf and Stream.

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Messaging permits passengers to ship and acquire messages by means of WhatsApp, Facebook Messenger, WeChat, etc., free of cost. Those people who want to use a lot more data can pay back a cost and choose both Surf or Stream. Prospects can choose the package that very best suits their wants. All those who want to look at movies need to select Stream, though Surf delivers more than enough details for people who just want to shop online or examine news content articles.

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Passengers can acquire the Net offers by means of the KLM Portal throughout their flight.

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KLM Portal: increased overall flexibility and control around the journey

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The KLM Portal provides accessibility not only to the Online, but also to upgrades for connecting and return flights services in the event of delays and cancellations and services provided by our vacation associates, this kind of as scheduling excursions. This provides the client better adaptability and handle more than their journey.

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A passenger at hazard of lacking their link owing to a hold off, for example, can rebook their next flight to one particular with a afterwards departure time by using the KLM Portal. And an Financial state Course passenger who desires to fly Financial system Consolation on the return vacation can set up this for by themselves in the Portal on the way to their desired destination (if availability permits).

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Soon after connecting to the Wi-Fi community on board, a passenger will not only be in a position to access all functionalities of the KLM Portal, but will be ready to use the KLM app and KLM.com at no charge as properly. The Portal is the same on every single aircraft, this means consumers will have a steady user working experience no make any difference the place they are.

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All intercontinental aircraft in 2022

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KLM currently offers Wi-Fi on board the Boeing 787 and Airbus A330 fleets and is at the moment setting up it on the Boeing 777 aircraft. As it stands now, 81 per cent of the intercontinental fleet is geared up with an Internet relationship. Travellers are envisioned to have Web entry on board all intercontinental plane by the 1st quarter of 2022.

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