December 9, 2021


The travel folks

MDS Global IT Joins Cisco’s Global Elite List of 165 Advanced Unified Enterprise Contact Center Specialization Providers

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up-to-date: Jun 3, 2021 09:00 EDT

MDS Worldwide IT has cleared the last hurdle, which was the immersive and complicated audit step, to develop into a accredited Cisco Unified Speak to Heart Business Specialization Approved Technological know-how Provider (UCCE ATP). This certification and ATP is by invite only and involves a remarkable volume of variables to obtain from expertise to schooling to demonstration.

The linked certification means MDS World wide IT is approved to offer you Cisco ATP restricted Unified Get in touch with Center Organization merchandise and has been accredited to offer Cisco’s innovative Make contact with Heart options which can be deployed on-premises, hybrid as perfectly as cloud.

“This certification will authorize MDS World wide IT to resell and deploy Cisco Unified Contact Centre Organization solutions for our World-wide Fortune 100 buyer foundation. Cisco’s Business Speak to Middle portfolio has slicing-edge Speak to Centre alternatives for massive and advanced call facilities. Unified Call Center Enterprise helps deliver proactive and individualized client activities for company get hold of facilities. Fault tolerance helps make sure uninterrupted operation. Detailed reporting gives the business enterprise intelligence desired to optimize the speak to center’s efficiency. Cisco is the international market chief in Speak to Centre engineering,” stated Mohit Bawa, Main Govt Officer at MDS Worldwide IT.

“MDS has place a incredible volume of effort around the yrs with this wide Make contact with Heart merchandise established on the qualified and managed providers side, and is identified as a person of the most seasoned providers in the industry. With this authorization, MDS can enhance further its access in the market on top of optimizing its current clients’ methods with the skill to market program and item on leading of their renowned company shipping. This Cisco unique husband or wife certification validates all the difficult perform and willpower MDS has demonstrated over time and designates MDS World wide IT as a legitimate Cisco Engineering Spouse in the Cisco ecosystem. Thanks to all that helped together the way to get us to this wonderful moment,” claimed Kyle Dziubinski, President of MDS Global IT.

About MDS World-wide IT

MDS International IT is an award-successful details technological innovation organization that supplies managed methods and services to corporations from a array of industries all around the environment. With our practical experience in speak to center, collaboration, security, network, and cloud expert services, we present a one-end resolution for all information and facts technology requirements and make certain a sleek and complete encounter that seamlessly solves for the elaborate technicalities involved in managing a company.

For more info:

Reese Donahue, MDS International IT, (469) 309-5266, [email protected]  

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