Wed. Apr 8th, 2020


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Princess Cruises Announces a Voluntary and Temporary Pause of its Global Ship Operations for 60 Days

5 min read

SANTA CLARITA, Calif., March 12, 2020 /PRNewswire/ — In proactive response to the unpredictable conditions evolving from the world-wide distribute of COVID-19 and in an abundance of warning, Princess Cruises announced that it will voluntarily pause world-wide operations of its 18 cruise ships for two months (60 days), impacting voyages departing March twelve to Could ten.

Princess Cruises is a world-wide holiday company that serves a lot more than 50,000 visitors each day from 70 countries as part of our diverse business, and it is broadly recognised that we have been managing the implications of COVID-19 on two continents,” reported Jan Swartz, president of Princess Cruises. “By getting this daring action of voluntarily pausing the operations of our ships, it is our intention to reassure our faithful visitors, team customers and world-wide stakeholders of our dedication to the health and fitness, security and nicely-being of all who sail with us, as nicely as these who do business with us, and the countries and communities we visit close to the earth,” added Swartz.

All those now onboard a cruise that will conclude in the next five days will proceed to sail as expected by means of the conclude of the itinerary so that onward journey arrangements are not disrupted. Current voyages that are underway and extend beyond March 17 will be finished at the most handy place for visitors, factoring in operational needs. Princess will do everything possible to return every visitor dwelling with the greatest amount of treatment probable. During this time, our operations and medical teams across the fleet will keep on being vigilant in their treatment and service for visitors and crew onboard.

For those who are impacted by this business determination, Princess is offering guests the possibility to transfer 100% of the money paid for their cancelled cruise to a future cruise of their choice. To add a bonus incentive for guests to take this give, the company will add an additional generous future cruise credit benefit which can be applied to the cruise fare or onboard costs. In addition, Princess will honor this offer for those guests who experienced made remaining payment and cancelled their booking on or after February 4, 2020. The future cruise credit can be employed on any voyage departing through Could one, 2022.

Princess will protect travel advisor commissions on bookings for cancelled cruises that were paid in full and for the total amount of the future cruise credits, in recognition of the critical role they enjoy in the cruise line’s business and success.

If the future cruise credit history option does not work for some visitors, they will be in a position to complete an electronic type on to request a funds refund. Princess asks visitors not to contact the Reservation Get in touch with Center due to the risk of high contact volumes and the possible of long on-hold wait times due to this unprecedented motion. Guests and their journey advisors will be sent communications on how to regulate cancellations and wished-for compensation. Information and instructions for requesting a refund are available online at 

In a video posted on YouTube, Jan Swartz shares that “though this is a challenging business determination, we firmly imagine it is the correct one and is in alignment with our firm’s main values. Rest confident the lengthy-serving and committed pros at our company will make ideal use of this time to prepare Princess Cruises’ fleet of cruise ships for a thriving return to operation to provide our visitors by delivering an outstanding holiday encounter.”

Faithful visitors, employees, journey advisor partners and business partners close to the earth have asked what they can do help Princess Cruises and its more than 35,000 team members in these tough situations. The respond to is straightforward – ebook a cruise with Princess and provide your relatives and pals alongside. The company offers over one hundred eighty itineraries to popular and exotic destinations around the globe.

Princess Cruises plans to be back again in operation beginning with cruises departing May 11, 2020.

About Princess Cruises

A single of the ideal-recognised names in cruising, Princess Cruises is the quickest rising worldwide top quality cruise line and tour company functioning a fleet of 18 modern cruise ships, carrying two million visitors every calendar year to 380 places close to the globe, like the Caribbean, Alaska, Panama Canal, Mexican Riviera, Europe, South The us, Australia/New Zealand, the South Pacific, Hawaii, Asia, Canada/New England, Antarctica and World Cruises. A team of specialist location experts have curated 170 itineraries, ranging in length from three to 111 days and Princess Cruises is constantly regarded as “Ideal Cruise Line for Itineraries.”

In 2017 Princess Cruises, with parent company Carnival Company, introduced MedallionClass Vacations enabled by the OceanMedallion, the holiday industry’s most innovative wearable device, provided totally free to every visitor sailing on a MedallionClass ship. The award-successful innovation offers the quickest way to a problem-totally free, customized holiday offering visitors a lot more time to do the issues they like most. MedallionClass Vacations will be activated on 5 ships by the conclude of 2019. An activation prepare will proceed across the world-wide fleet in 2020 and over and above.

Princess Cruises carries on its multi-calendar year, “Arrive Again New Assure” – a $450 million-dollar products innovation and cruise ship renovation marketing campaign that will proceed to boost the line’s onboard visitor encounter. These enhancements consequence in a lot more times of awe, life time recollections and significant stories for visitors to share from their cruise holiday. The products improvements include things like partnerships with award-successful Chef Curtis Stone partaking leisure inspired displays with Broadway-legend Stephen Schwartz immersive things to do for the complete relatives from Discovery and Animal Earth that include things like distinctive shore excursions to onboard things to do the greatest rest at sea with the award-successful Princess Luxury Mattress and a lot more.

Two new Royal-course ships are now under construction – Enchanted Princess, scheduled for delivery in June 2020, adopted by Discovery Princess in November 2021. Princess previously announced that two new (LNG) ships which will be the major ships in the Princess fleet, accommodating roughly 4,300 visitors are prepared for delivery in 2023 and 2025. Princess now has 4 ships arriving over the following 5 several years among 2020 and 2025. The company is component of Carnival Company & plc (NYSE/LSE: CCL NYSE:CUK).  



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